FAQ

1. General information about the menstrual belt

Q: What is a heated and vibrating menstrual belt?

A: It is a belt specially designed to relieve menstrual pain. It combines:

  • An adjustable heat function to relax muscles and reduce cramps.
  • A massaging vibration function to improve blood circulation and provide additional comfort.

Q: Who is this belt for?

A: This belt is ideal for women suffering from menstrual cramps, lower back pain, or abdominal tension during their periods. It is also suitable for people looking for natural, drug-free relief.


2. Operation of the belt

Q: How does the belt work?

A: The belt works with a built-in rechargeable battery. You can adjust:

  • Temperature : Choose from several heat levels (low, medium, high).
  • Vibration intensity : Adjust the massage modes according to your comfort.

Q: How long does it take for the belt to heat up?

A: The belt heats up quickly, reaching its optimum temperature in 30 seconds to 1 minute .

Q: Is the belt noisy?

A: No, the belt is designed to be discreet. The vibrations are silent and do not interfere with daily use.


3. Use and maintenance

Q: How to wear the belt?

A:

  1. Position the belt around your waist, placing the heating part on your lower abdomen.
  2. Adjust it to your liking with the elastic straps.
  3. Turn on the belt and select the desired settings.

Q: How long can I wear the belt?

A: We recommend wearing the belt for 20-30 minutes per session . You can use it multiple times a day depending on your needs.

Q: Is the belt secure?

A: Yes, the belt is equipped with safety features, such as an automatic shut-off after 30 minutes to prevent overheating.

Q: How to clean the belt?

A:

  • Remove the battery before cleaning.
  • Wipe the surface with a damp cloth.
  • Do not immerse the belt in water.

4. Technical characteristics

Q: What is the belt made of?

A: The belt is made with soft, breathable and hypoallergenic materials to ensure maximum comfort.

Q: How long is the battery life?

A: A full charge provides up to 4 hours of use depending on settings. The battery recharges in approximately 2 hours via USB.

Q: What are the temperature settings?

A: The belt generally offers 3 temperature levels:

  • Level 1: 40°C (low)
  • Level 2: 50°C (medium)
  • Level 3: 60°C (high)

5. Delivery and warranty

Q: What are the delivery times?

A: Orders are shipped within 24-48 hours . Delivery times depend on your location:

  • France and Europe : 7 to 10 working days.
  • International : 10 to 15 working days.


Q: Can I return the belt if it doesn't fit?

A: We accept returns within 14 days if the belt is unused and in its original packaging.


6. Health and safety

Q: Is it safe for my health?

A: Yes, the belt is designed to be used safely. It does not contain any harmful substances and meets quality standards.

Q: Do vibrations or heat have any side effects?

A: When used correctly, the belt has no side effects. However, if you experience any discomfort or irritation, discontinue use and consult a doctor.

Q: Can I use the belt while sleeping?

A: No, it is not recommended to use the belt while sleeping, even with the automatic shut-off. It is best to use it when you are awake.

Q: Can pregnant women use the belt?

A: No, the belt is not recommended for pregnant women. If you are pregnant and experiencing pain, consult your doctor.


7. Customer Support

Q: How can I contact you?

A: You can contact us: