Return policy
At BELT 4 HER , your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we are here to help you with a simple and transparent return policy.
Return conditions
Deadline to make a return :
You have 14 days after receiving your order to make a return.
Product Condition :
To be eligible for a return, the product must:
Be unused and in perfect condition.
Be returned in its original packaging with all accessories included.
Products not eligible for return :
For hygiene and safety reasons, the following products cannot be returned:
Used or damaged products.
Products without their original packaging or incomplete.
Return procedure
- Contact us :
Send us an email at [ support@belt4her.com ] :
Pack the product carefully to avoid damage during shipping. Be sure to include a copy of your order confirmation.
Refunds
Processing time :
Once we receive the returned product and it is inspected, we will process your refund within 5-10 business days .
Refund method :
Refunds will be made via the original payment method.
If you paid by credit card, the refunded amount may appear on your bank statement within 3 to 5 business days.
Partial refund or refusal :
If the returned product does not meet our conditions, a partial refund or refusal may be applied. In this case, we will inform you.
Exchanges
We do not offer standard exchanges. If you would like a different product, we invite you to make a return for refund and place a new order.
Return costs
Return costs are the responsibility of the customer, unless:
The product is defective or damaged upon receipt.
An error on our part occurred in sending your order.
If your return is approved for these reasons, we will provide you with a prepaid return label.
Defective or damaged products
If you receive a defective or damaged product:
- Contact us within 48 hours of receipt with photos of the product and packaging.
- We will offer you a free replacement or a full refund.
Contact us
If you have any questions regarding our return policy, please feel free to contact us at [ support@belt4her.com ] . Our team will be happy to assist you.
